Electronic products have become a part and parcel of everyday life from schools and colleges to corporates to hospitals. Considering the fast pace at which the electronics market is expanding its reach to various segments, Creatons entered the manufacturing domain in 2014 with a small setup in Delhi with a handful of engineers and technicians. Creatons set up its multi-floor factory in Noida in 2016, and currently works with a team of more than 300 employees. Creatons is currently producing 200K mobile phones and more than 500K accessories per month.
We have proven our ability in handling OEM and ODM projects for a wide variety of products. We strive to go the extra mile in giving the customers what they need and offering our expert advice in making their requirements even better. Ever since its inception, Creatons has not looked back. Over the last few years, we have expanded our services and infrastructure to develop a wide range of devices starting from Tablets, Smartphones, Feature Phones, Chargers, Batteries and other related accessories.
We rely on innovative design, ensured by excellent quality, competitive prices and good after-sales services, which makes us a trusted partner with our growing clientele nationwide. Creatons also implements 4 sets of In-House Quality Checks (QCs) to improve our product quality in order to cut down on returns issue and let our customers buy with confidence and sell with great confidence.
Creatons further plans to advance its infrastructure, to expand its roots further in the market in terms of product range and plan in offering end to end solution to our clients.
Our vision is to become a trusted partner when it comes to manufacturing of consumer electronics. We aim to become the most cost effective end-to-end solutions provider with no compromise in quality. Our processes and business plans are built by always keeping in mind the company goal and this has helped build the strong relationship we share with all of our clients.
Building strong customer relationships by maintaining transparency in communication is our forte. Quality in whatever we deliver is also something we take very seriously. Our end products go through multiple levels of quality control checks so that returns and issues can be contained to a bare minimum.
We also strongly believe in continuous innovation. Keeping up to date with market trends and bringing regular enhancements to our infrastructure helps us to keep in line with latest technical advancements. Our expert research team is always eager to offer the best suggestions to the prospective clients on how to further improve their requirements to bring in a strong product to the market.
Our business infrastructure is solidly in place and our business model demonstrates our ability to provide our customers with the products and services they desire at a cost that is fair and competitive. Because we understand the lifetime potential of each consumer, we value our clients a great deal and make sure to give them our best. Not only do we carry a large volume of inventory, but we also provide up-to-date best in class products that assure value to our customers.
Most important, our team is always available for any after sales support for our clients, as we do our utmost to make sure their business is profitable and successful!
Customer satisfaction is the base for every business, so, at Creatons, we aim to meet our customers’ current and future quality requirements and take their expectations into consideration very seriously.
We work with extensive quality control systems and policies, and we regularly compile and monitor a wide ranges of quality performance metrics. Apart from our own quality control methods and internal audits, our prime customers and independent inspection institutions conduct quality audits of the company’s operations regularly.
Our quality principles are:
• To ensure customer satisfaction by manufacturing, supplying products and then providing services to them on time.
• We aim at internal customer relationships between business functions and processes. Continuous quality improvement is the responsibility of every Creatons employee.
• To achieve these goals our products, business processes and organizational structure are continually being transformed.
• Our commitment is to implement top quality policies in all our operations.